Frequently Asked Questions

We accept a variety of payment methods for your convenience lke Cash On Delivery, UPI, Creadit card, Debit card and Netbanking.

Prepaid Orders: Delivered within 3–5 business days.


COD Orders: After verification, delivered within 5–7 business days.

Once your order has been placed, it enters the processing stage. If you need to cancel or modify it, please contact us within 24 hours at support@tolzio110.com. We’ll do our best to accommodate your request!

Currently, we only offer shipping within India. We hope to expand internationally in the future, so stay tuned!

Once your order has been shipped, we’ll send you a tracking link via email and SMS. You can also check the status of your order by logging into your account.

We’re committed to quality! If you receive a damaged or defective item, please contact us within 48 hours of receiving your order. You can email us at support@tolzio110.com with a photo of the damage, and we’ll guide you through the return or exchange process.

Yes, we offer a 5-day refund policy. If you want to return an item, please ensure you provide an unboxing video. Refunds will be processed within 7 business days after approval.

To initiate a return, please email support@tolzio110.com with your order details. Returns are accepted within 5 days of receiving the item. Please ensure that the item is unused and in its original packaging.

Absolutely! We use secure encryption to protect your payment information. All payments processed on Tolzio.com are 100% safe and secure.

We’d love to help you! If you’re unsure about a product, feel free to reach out to us at support@tolzio110.com, and our team will assist you with all the details you need to make the right choice.